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  • FREE DELIVERY ACROSS THE US

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    Frequently asked questions

    Do you ship across the United States?

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    Yes. Bellavue Salon currently ships within the United States. Standard shipping is free on eligible U.S. orders, with no minimum purchase requirement.

    How long does delivery take?

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    Orders are typically processed within 1–2 business days. After dispatch, estimated shipping time is 15–30 business days.

    Most orders are therefore estimated to arrive within approximately 16–32 business days after payment is confirmed.

    Can I track my order?

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    Yes, when tracking is available, you will receive a shipping confirmation email with your tracking information after your order has been dispatched.

    If your tracking has not updated for an extended period, contact us at support@bellavuesalon.com with your order number.

    What is your return policy?

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    You may request a return within 30 days of delivery.

    Items must generally be unused, undamaged, and returned with their original packaging, accessories, and proof of purchase where applicable.

    For standard returns, return shipping costs are the responsibility of the customer.

    What happens if my order arrives damaged or incorrect?

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    Please contact us as soon as possible at support@bellavuesalon.com with your order number, a description of the issue, and clear photos of the product and packaging where reasonably necessary.

    After reviewing the issue, we will provide an appropriate resolution, which may include a replacement, refund, or another suitable remedy.

    How can I contact Bellavue Salon?

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    Our customer service team is available Monday–Friday, 8:00 AM–5:00 PM Eastern Time (ET).

    Email: support@bellavuesalon.com
    Phone: +1 989 308 1821

    We aim to respond to customer inquiries within 24 hours.